Player Safety First

Responsible Gaming
at pk91

Gaming on pk91 is meant to be fun — a way to enjoy cricket betting, live casino, and slot games in your spare time. When it stops being fun, we are here to help. pk91 is fully committed to responsible gaming and provides every player across Pakistan with practical tools to stay in control.

21+ Age Requirement
24/7 Support Available
5 Self-Exclusion Options
Free All RG Tools

21+ pk91 is strictly for players aged 21 years and above. Underage gambling is illegal and harmful. We verify every account before play is permitted.

At pk91, we believe that online gaming should always remain an enjoyable leisure activity — never a source of financial stress or emotional harm. We take our duty of care towards every player seriously, whether they are placing a small bet on a PSL match from Lahore or spinning the reels from Karachi at midnight. Responsible gaming is not just a policy statement at pk91; it is built into the fabric of how the platform operates.

The pk91 responsible gaming programme gives you access to a full suite of player-controlled tools — deposit limits, session time reminders, cooling-off periods, and full self-exclusion options — all available free of charge directly through your pk91 account settings. You do not need to call anyone or fill out complicated forms. Everything is designed to be quick, accessible, and effective.

This page explains what tools are available, how to use them, what warning signs to watch out for, and where to get additional support if you feel that gambling is beginning to affect your daily life in Islamabad, Faisalabad, Rawalpindi, or anywhere else in Pakistan. Reading through this information takes only a few minutes and could make a real difference.

Your Responsible Gaming Toolkit

pk91 puts you in charge. Every tool below is available at no cost to all registered players and can be activated or adjusted at any time through your account settings.

Deposit Limits

Set a maximum deposit amount per day, per week, or per month — in PKR. Once your limit is set, pk91 will not allow you to deposit beyond it during that period. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it becomes active.

Session Time Limits

Decide in advance how long you want to spend on pk91 in a single session. When your set time is reached, pk91 displays a prominent on-screen reminder and, if you choose, automatically logs you out. This tool is particularly useful for players who find it easy to lose track of time during a game session.

Reality Checks

Enable regular pop-up notifications during gameplay that display how long you have been playing and how much you have wagered in the current session. These brief reality checks — available every 15, 30, or 60 minutes — help you make informed decisions about whether to continue, take a break, or stop altogether.

Cooling-Off Periods

If you need a short break from pk91, a cooling-off period lets you suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off, you cannot log in or make deposits. Your account balance is preserved and you can return once the period expires — no questions asked.

Self-Exclusion

For players who need a longer break, pk91 offers formal self-exclusion periods ranging from 6 months to permanent closure. During self-exclusion, your account is fully deactivated and pk91 will not contact you with any promotional material. Reinstatement after a fixed-term exclusion requires a formal request and a mandatory 7-day review period.

Loss Limits

Set a maximum loss threshold per day, week, or month in PKR. If your net losses for the period reach the limit you set, pk91 will automatically prevent further play until the period resets. As with deposit limits, reductions apply immediately while increases require a 24-hour delay to take effect.

Self-Exclusion at pk91

Self-exclusion is the most powerful responsible gaming tool available on pk91. It is the right choice if you feel that setting deposit or session limits is not enough and you need a more definitive break from the platform. pk91 takes self-exclusion requests extremely seriously — once activated, no exceptions are made, and no persuasion or bonus offer will be used to encourage you to return early.

You can request self-exclusion at any time by visiting your account settings or by contacting pk91 support directly at [email protected]. Our support team is available 24/7 to process your request immediately, including on Pakistani public holidays.

During any self-exclusion period, pk91 will suppress all promotional emails, bonus notifications, and marketing communications to your registered contact details. Any remaining account balance will be returned to your registered payment method — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — upon written request.

Available self-exclusion durations:

6 Mo Short Break
1 Yr Extended
3 Yr Long-Term
5 Yr Extended
∞ Permanent

Permanent self-exclusion is irreversible. Your account will be closed and cannot be reopened under any circumstances.

How Limits Work at pk91

A quick reference guide to all player-controlled limits available on pk91 — what they control, when they take effect, and how to change them.

Limit Type What It Controls Available Periods Reduction Takes Effect Increase Takes Effect
Deposit Limit Maximum PKR deposited to your pk91 account Daily / Weekly / Monthly Immediately After 24 hours
Loss Limit Maximum net PKR losses allowed before play is paused Daily / Weekly / Monthly Immediately After 24 hours
Wager Limit Maximum total bet amount placed per period Daily / Weekly / Monthly Immediately After 24 hours
Session Time Limit Maximum continuous time logged into pk91 Per session (15 min – 8 hrs) Immediately Immediately
Reality Check Frequency of in-game time and spend notifications Every 15 / 30 / 60 minutes Immediately Immediately
Cooling-Off Period Temporary account suspension 24 hrs / 48 hrs / 7 days / 30 days Immediately Cannot be shortened
Self-Exclusion Full account deactivation 6 mo / 1 yr / 3 yr / 5 yr / Permanent Immediately 7-day review (not permanent)

Recognising the Warning Signs

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. It does not always look like what people expect. In Pakistan, where social pressures can make it difficult to speak openly about gambling-related problems, it is particularly important to be aware of the early warning signs before they become serious.

The signs on the right are not a clinical diagnosis — they are a practical checklist. If you recognise several of these in your own behaviour, or in someone close to you, it may be time to use pk91's responsible gaming tools or to reach out for support. Acting early makes a significant difference.

pk91's support team is trained to handle sensitive conversations with care and without judgment. You can contact us confidentially at [email protected] at any time.

1
Gambling Beyond Your Means

Regularly depositing more than you can comfortably afford to lose, borrowing money to fund gambling, or using funds meant for rent, bills, or groceries to place bets on pk91.

2
Chasing Losses

Returning to pk91 specifically to win back money you have already lost, often increasing bet sizes in an attempt to recover losses quickly rather than for entertainment.

3
Inability to Stop

Finding it difficult or impossible to walk away from a game session even when you intended to stop, or repeatedly playing for much longer than you planned to.

4
Preoccupation with Gambling

Spending a significant amount of time thinking about gambling, planning the next session, or reliving past wins and losses — even when you are not actively playing on pk91.

5
Concealing Gambling Activity

Hiding deposit receipts, withdrawals, or gaming activity from family members, or feeling the need to lie about how much time or money you are spending on pk91.

6
Impact on Daily Life

Gambling is affecting your work performance, personal relationships, mental health, or sleep patterns in a noticeable way — even if you do not yet feel you have a serious problem.

Quick Self-Assessment

Answer these questions honestly to get a sense of your relationship with gambling. There are no right or wrong answers — this is for your personal awareness only and your responses are not tracked or recorded by pk91.

Have you ever felt the need to bet more money to get the same level of excitement you felt before?
Have you ever skipped work, family time, or social plans in Lahore, Karachi, or wherever you live to spend more time gambling?
Have you ever felt restless, irritable, or anxious when trying to cut down or stop gambling?
Have you ever gambled to escape from personal problems, stress, or negative feelings?
After losing money gambling, do you typically feel an urge to return as soon as possible to win it back?
Have you ever borrowed money — from a friend, family member, or any other source — to fund gambling activity?
Has a close friend or family member ever expressed concern about your gambling habits?
If you answered yes to two or more of the above questions, it may be worth setting a deposit or session limit on your pk91 account today, or considering a cooling-off period. If you answered yes to four or more, pk91 strongly encourages you to use the self-exclusion tool or to contact our support team confidentially at [email protected] for guidance.

Protecting Minors

pk91 has a strict 21+ age policy. No individual under the age of 21 is permitted to register, deposit funds, or participate in any game on the pk91 platform. This is both a legal requirement under our gaming licence and a moral commitment we take very seriously.

Every player who registers on pk91 is required to complete identity verification using a valid Pakistani Computerised National Identity Card (CNIC), which confirms date of birth. Any account found to belong to an individual under the age of 21 will be permanently closed, all deposits returned, and all winnings forfeited without exception.

If you share a computer, tablet, or mobile phone with younger family members in your household, we strongly recommend using device-level parental controls to prevent access to pk91 and other gaming sites. Never share your pk91 login credentials with anyone else.

If you suspect that a minor is accessing pk91 — whether your own child or someone else's — please contact us immediately at [email protected]. We will investigate and act without delay.

21+

STRICTLY ADULTS ONLY

pk91 verifies the age and identity of every registered player. Underage gambling is illegal. Players must be 21 years of age or older to access any product on pk91.

CNIC Verification
KYC Required
Zero Exceptions

pk91's Responsible Gaming Commitments

Licensed & Audited

pk91 operates under an internationally recognised gaming licence. All games are independently audited for fairness by certified RNG testing bodies.

No Targeting Vulnerable Players

pk91 never sends bonus or promotional offers to players who have set responsible gaming limits, are in a cooling-off period, or have previously self-excluded.

Proactive Outreach

Our platform monitors betting patterns and proactively contacts players who display behavioural indicators of problem gambling, offering tools and support before harm escalates.

Trained Support Staff

All pk91 customer support agents receive responsible gaming training. Our team handles sensitive conversations with care, discretion, and without judgment — 24/7.

Responsible Gaming — Common Questions

Quick answers to the questions pk91 players ask most often about our responsible gaming tools and policies.

Log into your pk91 account and navigate to Account Settings, then select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in PKR. The limit is applied immediately once saved. If you need assistance, contact pk91 support at [email protected] and our team will set the limit on your behalf.

No. Once a self-exclusion is activated on pk91, it cannot be reversed or shortened before the agreed period expires. This is a deliberate safeguard — the cooling-off period protects you during a vulnerable time. After a fixed-term exclusion expires, you must submit a formal written reinstatement request, after which a mandatory 7-day review applies before access is restored. Permanent self-exclusion is fully irreversible.

Your balance is preserved in your pk91 account for the duration of the self-exclusion. You may request a withdrawal of your remaining balance at any time by submitting a written request to [email protected]. Funds will be returned to your registered payment method — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — following standard verification procedures.

No. As soon as a cooling-off period or self-exclusion is activated on your pk91 account, all promotional and marketing communications are immediately suppressed. You will not receive bonus offers, game notifications, or deposit prompts during this time. Only essential account communications — such as withdrawal confirmations — may still be sent where legally required.

Yes. All responsible gaming interactions — including limit-setting, self-exclusion requests, and support conversations about problem gambling — are treated as strictly confidential by pk91. This information is not shared with third parties except where required by our licensing obligations or applicable law. Your privacy is protected in accordance with the pk91 Privacy Policy.

If you are concerned about a family member's gambling activity on pk91, please contact us at [email protected]. While we are limited in what account-specific information we can share with third parties due to privacy obligations, our trained support team can guide you on the options available and connect you with appropriate resources. If you believe the account holder is in immediate danger, please contact emergency services directly.

Play Smart. Play at pk91.

Responsible gaming tools are built into every pk91 account from day one. Set your limits, stay in control, and enjoy cricket betting, slots, and live casino games — all in PKR, all on your own terms. Players must be 21 or older.

Set Up My Limits Explore pk91 Casino

21+ Only. pk91 is strictly for players aged 21 and above. Please gamble responsibly. Responsible Gaming